22/03/2012
Voluntas completed a pilot of 5,900 online surveys through Rated by Residents this week. Results began arriving in less than an hour and are fed directly into the solution for analysis.
27/02/2012
Somer, consisting of Redland Housing Association, Somer Community Housing Trust and Shape, went live today with repairs, lettings, planned maintenance and gas servicing.
13/02/2012
St Ledger Homes, the Three Star ALMO, is now monitoring planned maintenance customer satisfaction in Rated by Residents.